Matt C.

  • My troubles started when I tried to play a game of Counter-Strike Source one day in mid July. I tried to enter several servers and each time I got the same message about an error with my Steam user ID ticket. This would happen every once in a while and all I had to do to fix it was log out and then back in. It never failed to fix the problem. But when I logged out and tried to log back in, it told me that my password was incorrect or the user name I had didn't exist. I tried rebooting, logging in on different machines, and eventually reformatting but to no avail. I got on to their worthless help and support page eventually and tried to find out what was wrong. No help there. All I was ever able to figure out was that the account had somehow been deleted . I tried to contact Valve about my Steam woes, but they never responded. Unfortunately for me, Counter-Strike Source, Day of Defeat Source, and Red Orchestra: Ostfront 41-45 (three of my favorite games) were on there and I like playing them so much I had no other option than to make a new account and purchase the games over again. I'm out over $150 in games and I sure as hell am pissed off about it. I'm sorry to hear about your predicament and just wanted to let you know that you aren't the only one who has to put up with Valve's crap.