Update: 8/22/2007 - Valve refuses to negotiate with the Better Business Bureau and I've added chapter 10.

Update: 8/17/2007 - New status section on the main page. New content soon about updates with the BBB.

Added the 9th chapter. It includes Valve's interesting yet short response and my rebuttal.

Update: 8/15/2007 - Updated flash audio clips and added a recorded clip to part VI.

Update: 8/14/2007 - My complaint has been forwarded to Valve and I await a reply. I have also added an 8th chapter with info on my BBB complaint.

Update: 8/11/2007 - I have submitted a complaint against Valve Software with the Better Business Bureau.

Update: 8/9/2007 - Two new chapters added. I finally got a call returned from Valve.

Added a section where stories from other people can go.

Update: 8/8/2007 - There are currently five chapters recounting my attempts to get the attention of Valve. I believe I am proof that their system is not perfect. Wish me the best.

Added background information as to why I might be mistakenly banned.